Implementation and document optimization specialist

Work location : MontrealPermanentFull-TIme

Canadian excellence in total rewards

Founded in 1992, Normandin Beaudry is a leader in actuarial consulting services and total rewards. From offices in Montreal, Toronto and Quebec City, a team of over 350 professionals serves clients across Canada in various areas of total rewards expertise: pension, savings, investment consulting, pension plan administration, group benefits, compensation, health, performance and communication.

In 2023, while retaining its independence, Normandin Beaudry expanded its reach by becoming an equal shareholder of MBWL International, an existing joint venture between Milliman, Barnett Waddingham and Lurse.

Want to join a team of experts ignited by a total rewards mindset? Curious about the NB Experience ?Then show us what you’re made of!

As part of our ongoing expansion, we are seeking a Specialist – Implementation and Document Optimization for our Montreal office to occupy a permanent full-time position. The selected individual will actively contribute to operational excellence and innovation in the management of retirement plan documentation. As a true technical reference, this person will be responsible for the implementation, optimization, and automation of all documents related to retirement plans, for the benefit of our clients and in collaboration with our multidisciplinary practices.

Why join us:

Make your mark in a human-scale firm.
Grow in an autonomous and flexible work environment that fosters openness to new ideas.
Receive recognition for the quality of your work.
Work in a highly collaborative environment.
Develop your expertise in an innovation-driven setting, leveraging cutting-edge tools that set us apart in the market.
Enjoy a dynamic where colleagues take pride in sharing their knowledge and expertise with one another.
Take advantage of a balanced remote work policy.

Your mission:

Take full charge of implementing documents generated for all client groups, ensuring their compliance, customization, and adaptation to the specific needs of client organizations and their members.
Program and configure the required conditions to address all pension plan situations (administration, client specificities, evolving needs, etc.).
Ensure the rigorous and exhaustive integration of all relevant data into the documentation, leveraging technology and aiming for efficiency.
Design, merge, and automate documents and forms with our calculation tools to offer customized solutions to each client.
Maintain high standards of quality, compliance, and professionalism when creating and updating documents (including annual pension statements).
Act as an expert in document creation and optimization processes; propose and lead ongoing improvements and automation to increase the efficiency and reliability of existing processes.
Estimate costs related to document implementation and ensure sound budget management of projects under your responsibility.
Actively collaborate with various organizational practices, including communication, administration, innovation, and technical teams, to deliver an impeccable client experience and smooth system integration.
Participate in the development and evolution of internal systems supporting document management.

Required competencies:

Proven experience in administration and management of pension plans, with a solid background of five (5) years as a consultant and a focus on technology and process improvement.
Strong skills in process optimization and proposing innovative solutions, always keeping the needs of teams and clients in mind.
Leadership, autonomy, thoroughness, and a strong sense of responsibility.
Project management expertise, with an ability to assess and optimize resources and timelines.
Meticulousness, attention to detail, and accountability.

Qualities and skills sought:

Excellent communication and service skills, supporting effective collaboration with internal and external clients and various stakeholders.
Proficiency in the Office suite and Visual Studio.
Proficiency in English and French. Proficiency in written and spoken English is required as the incumbent will have frequent dealings with clients whose business language is English.

Interested in the position? Eager to get acquainted with the NB Experience? By joining our team, you’ll be involved in ambitious and stimulating projects and have the opportunity to develop your skills and grow in a collaborative and caring environment. Feel free to contact us. Send your CV to  apply@normandin-beaudry.ca.

At Normandin Beaudry, we recognize that some groups face systemic barriers that create inequality in employment. That’s why we have made a commitment to our employees and candidates to reduce such inequality.

We honour this commitment through multiple initiatives, such as continually improving our hiring process. This includes putting in place mechanisms to mitigate unconscious bias, diversifying the networks on which we post our job offers and raising all our employees’ awareness through training.

Normandin Beaudry fosters an inclusive work environment where the respect of others and their differences is valued. We are looking for applicants of various backgrounds in order to build a diverse and value-added workforce for the firm. If your circumstances require special accommodation during the hiring process, please email us at experiencenb@normandin-beaudry.ca.

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