Consultant, Technologies and Operational Efficiency

Work location : MontrealPermanentFull time

Canadian excellence in total rewards

Founded in 1992, Normandin Beaudry is recognized for its leading-edge total rewards consulting services. Independent and wholly owned by an ever-growing number of its professionals, Normandin Beaudry has an ownership structure that puts it in a unique position as one of the few major firms in the field with exclusively Canadian interests, while also standing out through its B Corp certification. From offices in Montreal, Toronto and Quebec City, a team of nearly 400 employees serves an enviable list of clients across Canada that includes organizations of all sizes and industries from the private, public, para-public and not-for-profit sectors.

About the role

As part of the Innovation and Software Solutions practice, the person selected will serve as a technology partner for Normandin Beaudry’s internal services, proposal and business development teams. The role involves identifying opportunities to improve operational tools and processes; recommending, developing and implementing appropriate technological solutions; promoting the adoption of digital tools and artificial intelligence; and liaising with the firm’s technology specialists, particularly in the areas of artificial intelligence, business intelligence, enterprise applications and software development.

This person will directly contribute to increasing the effectiveness of internal teams by translating their business needs into solutions adapted to their specific needs.

Main responsibilitie

Serve as the primary point of contact for internal services to identify and analyze technology needs, map processes and direct requests to the appropriate resources.
Recommend or develop technological solutions that automate, simplify or optimize existing operational processes and tools, according to business requirements.
Provide team members with support in advanced use of Microsoft 365 tools, including Excel, Copilot, Power Automate, SharePoint, Power BI and the Office suite.
Coordinate requests that require the involvement of the development, data, IT or enterprise application teams.
Develop digital literacy and promote the adoption of technology within internal services through coaching, training and support.

Profile required

Strong interest in technology, artificial intelligence and continuous improvement.
Ability to understand business challenges and translate them into concrete solutions.
Excellent communication and collaboration skills.
Excellent proficiency in advanced Excel functions, the Microsoft 365 environment, and Microsoft Copilot, including the Power BI suite.
Experience in business process improvement, project management, digital transformation or technology solution implementation.
Ability to work in a cross-functional role and collaborate with multiple teams.
Rigour, efficiency, initiative, autonomy and practicality.
Ability to support users and make technology simple and accessible.
Ability to develop and maintain the knowledge, skills, and judgement required to use the digital and artificial intelligence tools available to them effectively, responsibly, and securely, in order to enhance work quality, client experience, collaboration, and organizational performance.

Why join Normandin Beaudry?

Play a strategic role in optimizing processes and advancing the firm’s technology solutions.
Contribute to projects that have a real impact on the employee experience and operational efficiency.
Thrive in a collaborative environment that values innovation, continuous improvement and knowledge sharing.
Be a part of an organization recognized for its excellence and person-centred culture.

If you are interested in this position, apply below or write to us at apply@normandin-beaudry.ca.

We value diversity, equity and inclusion (DEI)

At Normandin Beaudry, we recognize that some groups face systemic barriers that create inequality in employment. That’s why we have made a commitment to our employees and candidates to contribute to reducing such inequality.

We honour this commitment through multiple initiatives, such as continually improving our hiring process. This includes putting in place mechanisms to reduce unconscious bias, diversifying the networks on which we post our job offers and raising employee awareness through training.

As an equal opportunity employer, we encourage women, people with disabilities, Indigenous people and members of visible and ethnic minorities to apply.

Normandin Beaudry fosters an inclusive work environment where the respect of others and their differences are valued. We are looking for applicants of various backgrounds in order to build a diverse and value-added workforce.