Communication strategy design and change management
- Situational diagnosis
- Workshops, focus groups, interviews, etc.
- Development of communication plans and strategies
- Development of communication tools
- Written: memos, brochures, articles, letters, pamphlets, statements, etc.
- Electronic: ecards, webinars, webcasts, Flash videos, etc.
- Oral: presentations, conferences, etc.
- Development of custom training sessions
Steps for engaging employees and enhancing the employee experience
- Surveys, focus groups, interviews, theme workshops
- Quantitative and qualitative data analyses
- Guideline development
- Action plan development
Measurement and tracking tool development
- Identification of performance indicators used in assessing the impact of actions
- Design of scorecards and tools for tracking the implementation of practices